Safer, smarter call-outs.
Your equipment raises the alarm.Pinga organises the response.
A pump stops. A frost warning arrives. Nobody answers the first alert. Pinga follows your call-out plan, reaches the next person and shows who is handling it.
For irrigation, growers and maintenance teams. Works with equipment messages sent by email, SMS or webhook.
Illustrative example
Who responds when nobody answers?
Add escalation and clear responsibility to the alarms you already receive.
See alarm response Working aloneWho follows up if they miss a check-in?
Check-ins and location for your field team. No equipment alarms required.
Explore Working AlonePinga in one minute
See how Pinga turns
an alarm into action.
From an incoming message to someone taking responsibility.
Read the overview
An equipment alarm can leave a team asking who is responding. Pinga interprets incoming messages using your plain-English instructions, then follows your response plan. For example: message Michael, call him if there is no response, then escalate to Sam. Each step has its own wait time. An acknowledgement stops the remaining escalation, and event history records the response.
01 / An unanswered alarm needs a next step
Your pump sent a text at 2 am.
What if nobody answers?
A text can go unread. Pinga follows your plan: alert the operator, follow with a call, then reach a backup if nobody accepts.
You set who, how and when. Use app alerts with SMS or phone fallback, or contact people directly. When someone accepts, the remaining escalation stops.
Explore smarter escalation ↗Try it here.
Acknowledge the example alarm.
Pump 4 · Low pressure
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SMS MichaelFirst contact · Wait 1 minuteSent
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Call MichaelNo acknowledgement · Wait 5 minutesCalling…
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Call SamNext contact if nobody acceptsNext
Interactive example only. No messages or calls are sent.
Know who is handling it.
See who accepted before heading out. Help avoid duplicate trips and unnecessary contractor call-outs.
Follow the fault through.
Keep the message, response and recovery together. Accepting a job does not mark the equipment as recovered.
03 / Simple to set up
Describe your alarm
in plain English.
Describe what matters. Pinga interprets the messages your equipment already sends.
“Alert me below 5°C or above 10°C.” Write the rule in everyday language, then test it with a sample message. You choose the people and escalation order; AI helps interpret the message.
Explore plain-English alarms ↗Cool Room 2
Air conditioner status: OK
Temperature:
3°C
3°C is below your 5°C lower limit.
Interactive illustration. Example thresholds only; set limits appropriate to your operation. AI interpretation must be tested.
Keep the equipment you have
Will it work
with your system?
If your equipment or monitoring platform can send email, SMS or an HTTP webhook, it has a potential path into Pinga.
- EmailAdd your monitor’s Pinga email address as an alarm recipient.
- SMSVerify your equipment’s sending number and send to Pinga’s shared number.
- WebhookPoint your system’s HTTP notifications at the monitor’s unique URL.
Start with one sample message and test the full response. Equipment without these outputs may need a gateway or help from its supplier.
Out in the field. Across the factory.
Real equipment.
Real reasons to respond.
A stopped pump. A frost warning. A production fault. Give every important message a clear next step.
Keep the water moving.
Escalate pump trips, pressure faults and controller alerts to the people who can investigate.
Irrigation & pump alarms ↗ 02 / GROWERS & HORTICULTUREA frost warning needs a response.
Add acknowledgement, calls and escalation to alerts from your existing frost-monitoring equipment.
Enhance your frost alarms ↗ 03 / INDUSTRY & MANUFACTURINGGet the right person onto it.
Turn PLC, refrigeration and plant messages into organised maintenance call-outs.
Industrial alarm response ↗Working Alone · Available on Android
Out on their own.
Still part of the team.
Scheduled check-ins. A clear follow-up if someone stops responding.
For routine fieldwork or an after-hours call-out, your team sets the check-in and escalation plan. The worker starts a session and confirms when they’re OK.
If a check-in is missed, nominated contacts get the details and latest shared location to help them follow up.
Use Working Alone on its own. No equipment integration or monitor setup required.
Are you OK?
Checking the north pump shed.
Expected finish: 4:30 pm.
Your nominated contacts receive a welfare escalation to investigate, with the latest available location.
Before you start
A few practical
questions.
Can we use Pinga just for Working Alone?
Yes. Add your contacts, enable Working Alone and set the check-in and escalation rules. Your workers use Pinga Me on Android. You do not need to connect equipment or create a monitor.
What does it cost to get started?
$30/month including GST includes 5 contacts and 5 monitors, plus Working Alone and team location. Each extra $2/month adds capacity for one more contact and monitor. Start from $80 upfront: the first month plus $50 SMS and call credit. See usage rates, automatic top-ups and the calculator →
Do we need to change our existing equipment?
You need a way for the equipment or its existing monitoring system to send email, SMS or an HTTP webhook. Each Pinga monitor gets an email address and secure webhook URL. Inbound SMS numbers are optional and can be shared between monitors.
Does AI decide who gets called?
You choose the contacts, methods and escalation order. AI interprets the incoming message and, for shared SMS inputs, helps identify the monitor. Pinga then follows the notification rules you configured. Known sending numbers can narrow the matching monitors first.
Is Pinga a replacement for our existing alarms?
Pinga is a supplementary notification tool. Keep independent alarms, safety controls and response procedures in place. It isn’t an emergency dispatch service, and message interpretation and delivery aren’t guaranteed.
Bring some order to the alarm.
A response plan for your equipment.
A check-in plan for your people.
Start with equipment alarms, Working Alone or both.