What to include
Include your name, the mobile number or email linked to your account, and your organisation’s name if known. Never send your password, invitation code or sign-in code.
We will verify that the account belongs to you before deleting it, explain the processing timeframe and confirm when your request has been completed. Requests are handled by our support team, not automatically by this page.
What is deleted
Your request covers your Pinga Me account and associated personal data, including your profile and contact details, device registrations and notification tokens, location and journey history, and personal app data. Your app access and future location collection through that account will stop. Where a shared record must remain, we remove or anonymise your personal information unless retention is necessary as described below.
Records that may need to remain
Some alarm and welfare audit records, billing records or security records may need to be retained for legal obligations, fraud prevention or resolving disputes. We will explain which records are retained, why, and the applicable retention period when handling your request. There is no single retention period for these different records.
Deleted data may remain in backups until those backups expire or are replaced; we will explain the applicable timeframe. Messages already delivered to other recipients may remain in their systems. Deleting your personal account does not delete other people’s accounts or your organisation’s entire workspace.
Deleting the app is not account deletion
Uninstalling Pinga Me or signing out does not delete your account or stored history. Use the request above to delete your account and associated data.
For more information, read our Privacy Policy. Pinga Me is operated by 2M Systems Pty Ltd, ABN 20 613 465 900.