PLCs & production equipment
Add notifications around existing controls. Receive messages from PLCs, drives and gateways that support an input Pinga can accept.
Industrial, manufacturing & maintenance
The machine raised a fault.
Make the next move clear.
Turn messages from plant equipment and monitoring systems into a maintenance response. Give operators, supervisors and contractors a clear sequence—and a shared record of who accepted.
Illustrative call-out
A plant fault after hours
A compressor fault arrives while the normal team is off site. The monitor’s after-hours plan contacts the nominated operator, then escalates if nobody accepts.
Choose the contact, notification method and wait time for every step. AI interprets the message; your configured plan controls the response.
- DETECT
Receive the equipment message
Use email, SMS or a webhook from the PLC, gateway or monitoring system.
- ROUTE
Apply the response plan
Use the monitor’s day/time schedule, contacts, methods and individual step delays.
- RECORD
Track the outcome
Record acknowledgements, escalation decisions and recovery messages against the relevant asset.
Practical tools for your team
Less alarm noise. More useful action.
Refrigeration & utilities
Describe temperature limits and recognise faults affecting cool rooms, compressors, pumps and other supporting equipment.
Manage repeated faults
Use notification limits, minimum fault durations and recovery settings to make repeated messages more useful. Test these controls against the urgency of each alarm.
Operators before contractors
Contact the appropriate person first, then bring in the next contact when needed. Clear ownership can help reduce unnecessary trips and duplicated attendance.
Safer, smarter call-outs
The job doesn’t end when someone accepts.
Keep accepted faults visible until recovery or closure. For an after-hours visit, the responder can start Working Alone; welfare check-ins and shared location support a separate follow-up process.
Welfare checks stay separate from equipment faults. Accepting a job does not confirm the equipment has recovered—or that a worker is safe.
Working Alone & team location ↗Start with one useful alarm
Connect a message.
Test the response.
Each monitor has an email address and secure webhook URL. Equipment can also send SMS to Pinga’s shared number after you verify its sending number, or to an optional dedicated number.
Send a real example message, check the interpretation and test your escalation plan before relying on it alongside your existing arrangements.
Explore the setup →Does Pinga replace SCADA or a safety system?
No. Pinga adds message interpretation and notification escalation around existing systems. Maintain SCADA, interlocks, emergency stops, independent alarms and established safety procedures.
Bring some order to the alarm.
Make your next call-out
safer and smarter.
Get started with Pinga ↗Talk through your setup ↗
Start with one monitor.
Build the response around your team.